Five things Qodec surfaces
the moment a call ends.
Sentiment per call, per agent, per theme.
Every call comes back with a 0–10 sentiment score and a band — roll it up by agent, team, or theme, however you slice it.
Sentiment by team
What are your customers actually talking about?
Search to reshape the cloud, then click any word to re-filter the whole dashboard around it.
We tell you when something's off.
Spikes, drops, theme shifts. The dashboard surfaces what a human would notice if they had time to read every transcript.
Just ask. It cites the calls.
Natural-language Q&A over your call data. Every answer links back to the specific transcripts behind it — click any citation to play.
Recognise the best. Coach the rest.
Ranked leaderboards by sentiment, theme, or queue. Flag calls for one-to-one coaching with a single click.
Agent leaderboard
by avg sentiment · this monthConnects to your phone system in 5 minutes.
Native integrations with the phone systems you already run — most live in five minutes. Your PBX already exposes the call data through a free API; we built Qodec to turn it into intelligence your provider either overcharges for or doesn't offer at all.
Don't see yours? If it has an API or a webhook, we can ingest it. Most custom integrations are live within a week.
Talk to engineeringPush every call straight into your CRM.
Qodec is the Zapier of the voice world. The moment a call is analysed, we send the intelligence out to where your team already works — matched to the contact by phone number, the instant the call ends. Connect a CRM natively, or reach anything else with a signed webhook.
Don't see yours? If it has an API or a webhook, we reach it. Every event is signed JSON — point it at Zapier, Make, n8n or your own endpoint and you're live in minutes.
Talk to engineeringSimple, volume-based pricing.
One plan with every feature included. The more minutes you use, the less you pay per minute. All prices in USD.
Your first 250 minutes every month are on us.
Connect your PBX and get sentiment, transcripts, and Ask AI on every call — no card, no trial countdown. After 250 minutes a month, the rates above apply.
| Monthly minutes |
|---|
| 0 – 250 (free) |
| 250 – 1,000 |
| 1,000 – 2,000 |
| 2,000 – 3,000 |
| 3,000 – 4,000 |
| 4,000 – 5,000 |
| 5,000 – 8,000 |
| 8,000 – 10,000 |
| 10,000 – 15,000 |
| 15,000 – 20,000 |
| 20,000+ |
Minutes bill in blocks of 1,000, rounded up.
Offer call intelligence under your brand.
Built for telcos, MSPs, and resellers who want to bring call intelligence to their customers as a first-party product. White-label hosting on your own domain, your branding across the app and emails, and wholesale per-minute pricing you mark up to suit your market.
Your brand, your domain.
Custom subdomain, logo, colours, login screen, transactional emails. The customer experience is yours end-to-end.
Set your own pricing.
Buy at wholesale per-minute rates and choose the retail price your customers see, per tier. Full revenue reporting in your dashboard each month.
One dashboard, every customer.
Minutes, calls, and revenue across every customer you've onboarded — in a single view.
| Customer | Minutes | Wholesale | Retail | Margin |
|---|---|---|---|---|
| Northwind HVAC | 84,200 | $3,200 | $5,470 | $2,270 |
| Brightline Plumbing | 52,600 | $1,999 | $3,419 | $1,420 |
| Cohort Heating | 31,400 | $1,287 | $2,198 | $911 |
| Vista Electrical | 18,900 | $869 | $1,474 | $605 |
Your data, scoped to you.
Strict tenant isolation. Customers can't see across each other. Partners can't see across their customer accounts unless explicitly authorised.
Audio retention is opt-in.
By default we process audio for transcription and discard it. Companies that need to retain recordings can switch it on per-tenant, with the right consent workflow.
Encrypted in transit and at rest.
TLS everywhere, AES-256 at rest. SSO available. Data residency options for enterprise customers.
Hear what your customers
are actually saying.
Connect your PBX. First insights in under five minutes.